Privacy Policy

1. What Information We Collect

We collect different information depending on how you interact with our Platform.

For Plugin Purchases

When you purchase a WooCommerce, PrestaShop, or OpenCart plugin, we collect:

• Full Name - For customer identification and license delivery
• Email Address - For account communication and plugin delivery

For Payment Link Generation

When you create a payment link through our payment link generator, we collect:

• Email Address - Temporarily to send payment notifications
• Cryptocurrency Wallet Address - To process and forward crypto payments

Note: Payment link data is not retained after transaction completion.

2. How We Use Your Information

We use collected information only for specific, legitimate purposes:

• Delivering purchased plugins and license keys
• Processing payments through third-party providers
• Sending transaction confirmations and payment notifications
• Maintaining audit trails and legal compliance records
• Responding to customer inquiries and support requests

3. Third-Party Information Sharing

We share your information with third-party payment service providers to process transactions. Specifically:

• Email Address - Shared with payment processors for transaction notifications
• Cryptocurrency Wallet Address - Shared with payment processors to complete crypto transfers

These third-party providers are contractually obligated to maintain confidentiality and use your information solely for payment processing purposes. We do not share your information with any other third parties for marketing, analytics, or any other purposes.

4. Data Retention

Our data retention practices vary based on the type of transaction:

Plugin Purchases

For users who purchase plugins, we retain your name and email address permanently. This retention is necessary for:

• License verification and anti-fraud purposes
• Legal and regulatory compliance
• Support and account management
• Audit trail maintenance

Payment Link Transactions

For payment link generator users, we do not retain your information. Your email and wallet address are used temporarily for transaction processing only and are not stored in our systems after payment completion.

5. Your Rights and Choices

If you have purchased a plugin from us, you have the following rights:

• Right to Access - Request a copy of the personal data we hold about you
• Right to Deletion - Request deletion of your account and associated data (subject to legal retention requirements)
• Right to Correction - Request updates or corrections to inaccurate information

To exercise any of these rights, please contact us with your request. Note that some data may be retained for legal or audit purposes even after deletion requests, and we will inform you of any such exceptions.

6. Cookies and Tracking

Onramp Pay does not use cookies, tracking pixels, analytics tools, or any other tracking technologies on our website. We do not track user behavior, collect analytics data, or engage in online tracking. Your browsing activity on our site is completely private.

7. Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Payment processing is handled by licensed third-party payment providers that maintain their own security standards and encryption protocols.

8. Children's Privacy

Our services are not directed to users under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from someone under 18, we will take steps to delete such information promptly.

9. Third-Party Links

Our website may contain links to external websites and services. This privacy policy applies only to Onramp Pay. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external services before providing your information.

10. Policy Updates

Onramp Pay may update this Privacy Policy periodically to reflect changes in our practices, technology, or applicable laws. We will notify users of significant changes via email or by posting an updated policy on this page.

Your continued use of our Platform following any policy updates constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our support channels.

We are committed to addressing your privacy concerns and will respond to inquiries in a timely manner.